Heat Cap FAQs


❔ How long do I need to heat my Lava Cap for?

90 seconds usually, but no more than 2 minutes each time


❔ What microwave setting should I use to heat my Lava Cap?

Suggested maximum microwave heating temperature: 55-60°C (131-140°F).


❔ How do I wash my Lava Cap?

Please do not wash your cap as Lava Caps should never get wet! We'd advise using a waterproof or disposable shower caps each time you use your Lava Cap to reduce the cleaning requirement, but if your cap gets conditioner or hair product on it then wipe clean with a warm damp cloth, being careful not to soak it.

❔ How often can I use my Lava Cap?

You can use your Lava Cap whenever you condition your hair, so even daily if you use leave-in conditioners! We recommend using the cap at least weekly if you have dry hair to help your hair find its ideal moisture balance.

The Lava Cap provides a gentle heat so it does not cause heat damage while boosting your hair's conditioning treatment.

❔ Can I use other products with Lava Cap? 

Yes, we recommend GROW or TINGLE hair oils to support your hair growth goals or STRIZE if you are mainly focusing on achieving and maintaining moisturised hair.

❔ How long does a Lava Cap heat cap last?

At least 12 months with good storage and when kept completely dry, but often longer


❔ Can I recycle the Lava Cap?

Once you're ready to dispose of your Lava Cap - then yes, you can recycle or sustainably discard of most of the components. The filling can be composted / added to food disposal and the cap lining can be recycled at a clothing recycling bank. There is a small elastic band in the cap that is not currently recyclable however, so this would need to be disposed of alongside regular household waste.  


❔ What size Lava Cap should I choose?

Lava Cap fits a wide range of people due to the comfortable elastic headband; and is available in the following sizes (cap circumference in brackets)
▪️ MINI 👶 (up to 45cm)
▪ Regular (up to 80cm)
▪ Large (up to 90cm)

📏 If your hair is very thick AND longer than 14" - try a Large size cap as this has more volume, otherwise the Regular size cap should be a good fit for you.

📏 You can find a Heat Cap Size Guide on each product page beneath the Add to Cart button


❔ What colour Lava Cap should I choose?

All Lava Caps have the same functionality and work well to enhance your at-home hair treatments so please choose whichever colour takes your fancy & the brush accessory you prefer!

Children's Heat Cap FAQs

❔ From what age can my child start using Lava Cap?

Our MINI range is suitable for children from the age of 2 years old, though we advise parents to use with children who are able to give you feedback in case the cap feels too warm for them

❔ What size Lava Cap should I get my child?

MINI is suitable for children up to 7 years, though some adults wear MINI if the headband size fits them and if they have shorter hair or hair that shrinks when wet 



Hair Oil FAQs

❔ How do I use a Hair Oil?

Our hair oils are extremely versatile and can be used in different ways depending on the amount used and length of application

  • Daily Moisture Sealer: with a few drops on fingertips, apply to the tips and the lengths of your lightly damp hair (spritz hair with a water-based mist or leave-in conditioner). Adjust amount for hair length. Perfect for the LOC (liquid, oil and cream) or LOCG (liquid, oil, cream and gel) methods
  • Pre-poo Treatment: perfect for curls and wavy hair to counteract the dehydrating effects of shampoo, apply from roots to ends on dry hair before cleansing. Leave in for 30 minutes or overnight then wash and style as usual
  • Overnight Mask: apply generously to hair and scalp, massage gently and then wrap hair with a waterproof cap, securing this with a Lava Cap (heated or not) or a scarf, bonnet or durag and leave overnight. Follow up with your washday routine the following morning.
  • After Shampooing: warm oil in hands and apply to damp, towel-dried hair. Comb through and then dry and style as desired.


❔ How often should I use my hair oil?

Your hair will benefit from regular & consistent use of hair oils. By adjusting the amount applied you can use hair oils daily, multiple times a week, weekly and each washday to help nourish hair and seal in moisture. You should determine how often you'd like to use an oil but here's a rough guide depending on the purpose.
  • Moisture Sealer: applied to ends to protect moisture - daily
  • Pre-poo Treatment / Hot Oil Treatment / Overnight Treatment: each washday
  • Post Shampoo Moisture Sealer: each washday 


❔ What results can I expect when using a hair oil?

Your hair will feel noticeably soft after a few hours of applying oil to damp hair. With regular use, the botanical actives will contribute to a healthy head and scalp system.

❔ Should I use a hair oil to remedy my dry, brittle hair?

Yes, and preferably use on damp hair e.g. towel-dried or after spritzing with a water-based mist or leave-in conditioner to enhance levels of moisture in hair. Lava Cap oils are perfect used as part of the LOC (liquid, oil and cream) or LOCG (liquid, oil, cream and gel) methods.


❔ How long do Lava Cap Hair Oils last?

How long your oil lasts will depend the usage amount and frequency of use, but with regular usage on average a 50ml bottle lasts 2-4 weeks. You can have a treatment or two and use as a regular moisture sealer

As a rough guide, the following amounts are recommended on each application for a head of medium length/density hair:
  • Regular Moisture Sealer or Post Shampoo: divide hair into 10 sections, apply two pipette squirts to each section.This totals around 7ml of oil
  • Pre-poo Treatment or Overnight Mask: divide hair into 10 sections, apply four pipette squirts to each section.This totals around 15ml of oil


❔ What is the shelf life of Lava Cap hair oils?

The shelf life of our hair oils is 12 months when stored in a cool place and away from direct sunlight.


❔ What are the ingredients of the MUDI / TINGLE hair oils?

Simmondsia Chinensis (Jojoba) Oil, Rosmarinus Officinalis (Rosemary) Oil, Cocos Nucifera (Coconut) Oil, Argania Spinosa (Argan) Oil, Brassica Napus (Rapeseed) Oil, Persea Gratissima (Avodcado) Oil, Tocopherol (Vitamin E) Oil, MUDI fragrance blend

❔ What are the ingredients in the GROW hair oil?

Rosmarinus Officinalis (Rosemary) Oil, Carthamus Tinctorius (Safflower) Oil, Simmondsia Chinensis (Jojoba) Oil, Azadirachta Indica (Neem) Oil, Brassica Napus (Rapeseed) Oil, Tocopherol (Vitamin E) Oil, GROW fragrance blend (including Amber, Honey & Black Pepper)


❔ What are the ingredients in the STRIZE (formerly called HYDRA) hair oil?

Argania Spinosa (Argan) Oil, Persea Gratissima (Avodcado) Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Brassica Napus (Rapeseed) Oil, HYDRA fragrance blend (including ylang-ylang, coconut, honey)